Telephone Calls To The Practice
Telephone: 028 7137 8522
In order to reduce the number of people trying to get through to the surgery at any one time.
We would ask that all patients observe the following times when ringing the surgery:
| 8.30am to 9.00am |
Requests for house calls and urgent matters. |
| 9.00am to 5.00pm |
Routine matters - telephone consultations, test results, enquiries etc
|
| 5.00pm to 6.00pm |
Requests for urgent matters |
| 9.00am to 11.00am |
Requests for acute (ie 'one off') prescriptions - will be ready at 4.30pm same day
|
Procedure For Contacting The Practice By Telephone
Dial (028) 7137 8522 and a recorded message will prompt you to:
Press 1 for Telephone Consultations
Press 2 for Housecalls.
Press 3 for Anything else
Please note that we only take Urgent calls between 8.30am to 9.00am and 1.00pm to 2.00pm. Routine calls should not be made at these times.
Out Of Hours Service - Wester Urgent Care
Call 028 7186 5195
Oakleaf Email for all General Enquiries
Email: reception.Z00602@gp.hscni.net
Location
Oakleaf Medical Practice, Great James Street, Derry, BT48 7DH